Terms & Conditions

Introduction

These terms and conditions govern your use of our website. Please read them carefully before using this website. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please do not use this website.

1. Website Access

It is not necessary to register to use most parts of this website. However, certain areas may require registration to access specific features.

2. Use of Website

This website may be used for personal and lawful purposes only.

• You may print or download content for personal use.
• You must not modify, reproduce, or distribute content without prior written consent.

3. Website Availability

• We strive to ensure the website is available at all times.
• We are not liable for temporary unavailability due to technical issues.
• Maintenance may occur without prior notice.

4. User-Submitted Content

Any material submitted to this website will be considered non-confidential and non-proprietary, except personal data covered under our Privacy Policy.

Users must not post or transmit any material that:

• Is unlawful, harmful, defamatory, obscene, or offensive
• Violates privacy or intellectual property rights
• Contains viruses or harmful software

We reserve the right to disclose user information if required by law.

5. External Links

• Our website may include links to third-party websites.
• We do not endorse or take responsibility for their content.
• Users access such websites at their own risk.

6. Linking to Our Website

You may link to our website provided that:

• You do not misrepresent your relationship with us
• You do not imply endorsement without permission
• Your website does not contain offensive or unlawful content

7. Disclaimer

• We aim to keep information accurate and up to date.
• We do not guarantee completeness or accuracy.
• All content is provided “as is” without warranties.

8. Limitation of Liability

• We are not liable for any loss or damage arising from use of this website.
• Nothing limits liability for death or personal injury caused by negligence.

9. Shipping

• Orders will be processed within a reasonable time (maximum 30 days).
• Delivery may take up to 7 working days after dispatch.

10. Cancellations, Returns & Refunds

• Orders can be cancelled within 10 days of receiving goods.
• Cancellation must be requested via email or phone.
• Returned goods must be sent back at customer cost unless faulty.
• Refunds will be processed within 14 days of approval.

Non-Cancellable Items

• Personalized or custom-made products
• Perishable goods
• Opened sealed items (for hygiene reasons)
• Time-bound services (bookings, transport, etc.)

11. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Kolkata.